WHAT DOES SHINHAN BANK AMERICA DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the
right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and
protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
Social Security number and Income
Account Balances and Transactions
Credit Scores and Payment Histories
How?
All financial companies need to share customers' personal information to run their everyday business. In the
section below, we list the reasons financial companies can share their customers' personal information; the
reasons Shinhan Bank America chooses to share; and whether you can limit this sharing.
Reasons we can share your personal
information
Does Shinhan Bank America Share?
Can you limit this
sharing?
For our everyday business purposes —
such as to
process your transactions, maintain
your account(s), respond to court orders and legal
investigations, or report to credit bureaus
Yes
No
For our marketing purposes—
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
No
We don't share
For our affiliates'
everyday business purposes—information about your transactions and
experiences
No
We don't share
For our affiliates'
everyday business purposes—information about your creditworthiness
No
We don't share
For our affiliates
to market to you
No
We don't share
For nonaffiliates
to market to you
No
We don't share
To limit our sharing
Call us at 1-877-770-SHBA (7422), or
Write us at Shinhan Bank America, Attn: Operations Support Team, 330 5th Ave. FL4, New York,
NY 10001
Please note:If you are a new customer, we can begin sharing your information 30 days from the
date we sent this notice. When you are no longer our customer, we continue to share your
information as described in this notice. However, you can contact us at any time to limit our
sharing.
Questions?
Call us at 1-877-770-SHBA (7422)
Who we are
Who is providing this notice?
Shinhan Bank America which means certain affiliates of Shinhan Financial Group Co., Ltd., including North Atlanta Bank.
What we do
How does Shinhan Bank America protect my personal information
To protect your personal information from unauthorized access and use, we use security
measures that comply with federal law. These measures include computer safeguards and
secured files and buildings.
How does Shinhan Bank America collect my personal information
We collect your personal information, for example, when you
open an account or deposit money
Apply for a loan or provide account information
Enter into an investment advisory contract
We also collect your personal information from others, such as credit bureaus, affiliates, or
other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
sharing for affiliates' everyday business purposes — information about
your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to
limit sharing.See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control They can be financial and nonfinancial
companies.
Our affiliates include those companies that control, are controlled by or are under common control with Shinhan Financial Group Co., Ltd.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and
nonfinancial companies.
Joint marketing
A formal agreement between nonaffiliated financial companies that
together market financial products or services to you.
Our joint marketing partners include categories of companies such as merchant card
processing company or brokerage company.
Other important information
For Vermont and California Residents Only: The information practices we have described above comply with federal
law. Vermont and California laws place additional limits on sharing information about their residents. If you are a
Vermont or California resident, we will automatically limit the disclosure of your information within and outside our
family of companies as permitted or required by applicable law or regulation. For Nevada Residents Only: Nevada law requires that we also provide you with the following contact information:
Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 East Washington Avenue, Suite 3900, Las
Vegas, NV 89101; telephone number: 1-702-486-3132; e-mail: BCPINFO@ag.state.nv.us;