What if my credit card gets lost or stolen?
What if there are unauthorized charges on my stolen card?
What if I want to dispute a charge on my statement?
Where do I mail my payments?
Are there other ways I can make payments?
What is the Shinhan Bank America Credit Card website ?
What information is needed to use the Shinhan Bank America Credit Card website?
How much does it cost to view my transaction activity online?
What account information can I see on the Shinhan Bank America Credit Card website?
Who do I contact if I have an issue with an item within my online transaction activity?
If I use this service, will I still get a paper statement in the mail?
What security measures does the Shinhan Bank America Credit Card website use?
Can anyone other than the cardholder view statements or make bill payments?
If your card is stolen, you're not liable for these charges. If you suspect your card has been stolen you should call Customer Service right away at 1-800-447-3248 during regular office hours or 1-800-556-5678 during non-office hours.
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If your card is stolen, you're not liable for these charges. If you suspect your card has been stolen you
should call Fraud Services right away at 1-800-556-5678 during regular office hours or 1-800-830-8574 during non-office hours.
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If you have a problem with the quality of property or services that you have purchased with your Shinhan Bank America Credit Card, and you have tried in good faith to correct the problem with the merchant, contact your local Shinhan Bank America branch and fill out a dispute form or contact Customer Service directly at 1-800-447-3248 during regular office hours.
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Please make checks payable to:
CARD SERVICE CENTER
P.O. Box 569091
DALLAS, TEXAS 75356-9091
Please include the payment stub portion of your credit card billing statement as well as your credit card
account number on your check when mailing your payments.
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Yes. You can pay your bill by:
- Using the Shinhan Bank America Credit Card website payment service.
- Bringing in a check payment in person to your local Shinhan Bank America branch.
- Setting up an automatic payment from your Shinhan Bank America checking or savings account through your local Shinhan Bank America branch.
- Making a payment by phone by contacting Customer Service at: 1-800-447-3248
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The Shinhan Bank America Credit Card website is an easy and secure way to view your credit card account information online. With this service you can view your account summary and transaction information and make payments, all from the convenience of your computer.
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To use the Shinhan Bank America Credit Card website , click on the "Sign In" button located at the top of the page. You will be asked to provide certain security information. This information helps us to authenticate you and to provide you with the correct account information.
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The Shinhan Bank America Credit Card website is a free service provided to you as a feature of your
Shinhan Bank America Credit Card.
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The Shinhan Bank America Credit Card website includes account summary information and your monthly transaction activity for the current and two previous billing cycles. For your convenience, you can also view your transaction activity since your latest paper statement was issued through the mail.
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If you have questions about charges to your account, transactions on your account or any other account information displayed on this Web site, please contact your local Shinhan Bank America branch. The contact phone numbers are available after you sign in under the Contact Us link.
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Use of this service will not have any effect on whether or not you get a paper statement in the mail. All company control accounts and individually billed accounts will receive a paper statement in the mail.
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We use advanced encryption techniques, including Secure Socket Layer technology, to protect the information you provide to us over the Internet. You can tell that the session is secure when you see a locked padlock displayed at the bottom of most browser windows. In addition, before displaying any transaction activity information online, we verify the identity of the cardholder, using the sign in or enrollment information.
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The information requested on the Sign In page is designed so that all cardholders can enter the site and view their own account information. In the case of business cards, the company or control account can view the account information of all sub-accounts and make payments on the company or control account. Sub-accounts can view only their own account information. In the case of consumer cards, all cardholders can enter the site, view their own account information and make payments on their own, individual account. For quality assurance, customer service or account maintenance purposes, only designated credit card operations agents of Shinhan Bank America may also access your account information through this Website.
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